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Returns

RETURNS

UNWANTED GOODS :
Goods may be returned for a full refund (excluding our original postage costs) as long as they are in new an unused condition within 14 days. If goods are returned it is the responsibility of you the customer for the return postage and the safety of the returned items.

EXCHANGES :
Items may be returned for exchange as long as they are in new an unused condition within 14 days with proof of purchase. If goods are returned it is the responsibility of you the customer for the return postage and the safety of the returned items.Postage will be applicable for the replacement item.

FAULTY GOODS : Goods may be returned for inspection, goods returned must be in a clean condition, otherwise they will be returned and you will be charged the price of postage. If goods are returned it is the responsibility of you the customer for the return postage and the safety of the returned items

**Images of products shown on this website are for illustration purposes only and actual goods may differ**

To request a returns authorisation number then please contact us: explorehereford@hotmail.co.uk